LoveScope Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the LoveScope mobile application, website, and related services (collectively, the “Service”) operated by LoveScope LLC (“LoveScope,” “we,” “our,” or “us”).

By downloading, accessing, creating an account, purchasing a subscription, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

These Terms apply to all users of the Service, including users accessing free features and users with paid subscriptions.

1. Acceptance of Terms

By accessing, downloading, installing, registering for, or using LoveScope, you agree to be bound by these Terms and our Privacy Policy.

Your continued use of the Service constitutes your acceptance of these Terms and any future modifications made in accordance with Section 16.

If you do not agree with these Terms, you must immediately discontinue use of the Service and uninstall the application.

2. Eligibility

LoveScope is intended solely for individuals who are at least 16 years of age.

By creating an account or using the Service, you represent and warrant that:

  • You are at least sixteen (16) years old.
  • You have the legal capacity to enter into a binding agreement.
  • You will comply with these Terms and all applicable laws and regulations.
  • You are not prohibited from using the Service under any applicable law.

LoveScope is not intended for use by minors. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that an account has been created by a person under 16 years of age, we reserve the right to suspend or permanently terminate that account without prior notice.

3. Account Registration & Security

To access certain features of the Service, you may be required to create an account.

You may register using:

  • Email address and password;
  • Sign in with Apple; or
  • Sign in with Google.

You agree to provide accurate, current, and complete information during registration and to keep your account information always updated at all times.

You are solely responsible for:

  • Maintaining the confidentiality of your login credentials;
  • Restricting access to your account;
  • All activities conducted through your account; and
  • Ensuring your account information remains accurate.

You must immediately notify us at support@lovescope.app if you believe your account has been accessed without authorization or if you suspect any security breach involving your account.

We are not responsible for losses resulting from unauthorized access caused by your failure to maintain the security of your account credentials.

We reserve the right to refuse registration, suspend, or terminate accounts that violate these Terms or that we reasonably believe present a security risk or are being used fraudulently.

4. Electronic Communications Consent

By creating an account or using the Service, you consent to receive electronic communications from LoveScope.

These communications may include, but are not limited to:

  • Account verification emails;
  • Password reset requests;
  • Security notifications;
  • Subscription confirmations;
  • Payment receipts;
  • Billing notices;
  • Subscription renewal reminders;
  • Updates regarding your account;
  • Changes to these Terms or our Privacy Policy;
  • Service announcements; and
  • Other communications necessary to provide the Service.

Service-related communications are considered an essential part of your relationship with LoveScope and cannot be opted out of while your account remains active.

Where permitted by applicable law, you may choose to opt out of promotional or marketing communications through your account settings or by following the unsubscribe instructions contained in those communications.

5. Subscription Plans & Payments

LoveScope offers both free and paid subscription plans that provide access to premium features, enhanced AI-powered relationship experiences, compatibility tools, educational content, and other features made available through the Service.

5.1 Subscription Plans

LoveScope currently offers the following subscription options:

Free Plan

  • No subscription fee.
  • Access to selected features of the Service.

Premium

  • USD $9.99 per month; or
  • USD $99.00 per year.

Premium+

  • USD $15.00 per month; or
  • USD $120.00 per year.

The features available under each subscription tier may change from time to time at our discretion.

5.2 Auto-Renewal

All paid subscriptions automatically renew at the end of each billing period unless cancelled at least twenty-four (24) hours before the end of the current subscription period.

By purchasing a subscription, you authorize the applicable app store to charge your payment method for each recurring billing cycle until your subscription is cancelled.

5.3 Billing

Subscription payments are processed through the Apple App Store or Google Play Store, depending on the platform from which the subscription was purchased.

Payment will be charged to your Apple App Store or Google Play Store account upon confirmation of purchase.

Renewal charges will occur within twenty-four (24) hours before the end of the current subscription period.

LoveScope does not collect, process, or store your payment card information. Payment processing is handled exclusively by Apple or Google under their respective terms and privacy policies.

5.4 Subscription Management

You may manage your subscription at any time through your Apple App Store or Google Play Store account settings.

Cancellation prevents future renewals but does not terminate your access to premium features until the end of your current paid subscription period.

Deleting your LoveScope account does not automatically cancel your subscription. Subscription management must be completed through the platform from which the subscription was purchased.

5.5 Price Changes

We reserve the right to modify subscription prices or introduce new subscription plans at any time.

Where required by applicable law or platform policies, users will receive advance notice before any pricing changes become effective.

Price changes will apply only to future billing periods and will not affect any active subscription period already paid for.

5.6 Refunds

Except where required by applicable law, subscription fees are non-refundable.

Refund requests for purchases made through the Apple App Store or Google Play Store are governed by the refund policies of the respective platform provider.

LoveScope does not issue refunds for unused subscription periods, partial months, or unused features unless required by applicable law.

5.7 Contact Regarding Billing

If you have questions regarding subscriptions or billing, you may contact us at:

support@lovescope.app

6. Intellectual Property Rights

All rights, title, and interest in and to the Service, including the LoveScope application, website, software, artificial intelligence systems, algorithms, source code, user interface, design elements, text, graphics, logos, trademarks, icons, images, audio, video, relationship assessments, compatibility tools, educational materials, AI-generated prompts, compilations, databases, and all other content made available through the Service (collectively, the “Content”), are owned by or licensed to LoveScope LLC and are protected by applicable intellectual property and other laws.

Subject to your compliance with these Terms, LoveScope grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service solely for your personal, non-commercial use.

Except as expressly permitted under these Terms, you may not:

  • Copy, reproduce, distribute, publish, transmit, display, sell, license, lease, or otherwise exploit any portion of the Service or Content;
  • Modify, adapt, translate, create derivative works from, or reverse engineer any part of the Service;
  • Decompile, disassemble, or attempt to discover the source code or underlying technology of the Service except where expressly permitted by applicable law;
  • Remove, alter, or obscure any copyright, trademark, or proprietary notices;
  • Use any automated means, including bots, crawlers, scripts, or data mining tools, to access or collect information from the Service;
  • Use the Service or its Content to develop, train, benchmark, or improve any artificial intelligence, machine learning model, or competing product without our prior written consent.

All trademarks, service marks, trade names, logos, and branding displayed within the Service are the property of LoveScope LLC or their respective owners. Nothing contained in these Terms grants you any right to use such intellectual property without prior written permission.

Unauthorized use of the Service or its Content may result in immediate suspension or termination of your account and may subject you to civil or criminal liability under applicable law.

7. User Conduct & Acceptable Use

You agree to use the Service responsibly, lawfully, and in accordance with these Terms.

You agree that you will not:

  • Use the Service for any unlawful, fraudulent, deceptive, or unauthorized purpose;
  • Provide false, misleading, or impersonated identity information;
  • Harass, threaten, intimidate, abuse, or harm another individual;
  • Upload, transmit, or distribute unlawful, defamatory, obscene, hateful, discriminatory, or otherwise objectionable content;
  • Use the Service to promote violence, self-harm, illegal activities, or harmful conduct;
  • Attempt to manipulate, exploit, or intentionally misuse the AI systems or generate content that violates applicable law;
  • Upload viruses, malware, malicious code, or any technology intended to damage or interfere with the Service;
  • Interfere with or disrupt the operation, security, servers, or networks connected to the Service;
  • Attempt to gain unauthorized access to any account, system, or data;
  • Circumvent, disable, or interfere with security-related features of the Service;
  • Create multiple accounts to evade restrictions or enforcement actions;
  • Share, sell, transfer, or permit another person to access your account;
  • Use automated software, bots, scripts, or similar technologies to access or interact with the Service without our written authorization;
  • Use the Service in any manner that infringes the intellectual property or other rights of LoveScope or any third party;
  • Use AI-generated content from the Service to mislead, impersonate, deceive, or cause harm to others.

You are solely responsible for all activities conducted through your account and for ensuring that your use of the Service complies with these Terms and all applicable laws.

We reserve the right to investigate suspected violations of these Terms and to remove content, suspend features, restrict access, or terminate accounts at our sole discretion where we reasonably believe these Terms have been violated.

8. User Content & License

The Service may allow you to submit, upload, create, transmit, or otherwise provide content, including profile information, relationship preferences, messages, prompts, questions, feedback, text, images, and other materials (“User Content”).

You retain ownership of any intellectual property rights that you hold in your User Content.

By submitting User Content through the Service, you grant LoveScope LLC a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, process, modify, adapt, translate, display, distribute, and otherwise use your User Content solely for the purposes of:

  • Operating and maintaining the Service;
  • Providing AI-powered responses and recommendations;
  • Improving product functionality and user experience;
  • Developing and enhancing our AI models and related technologies using de-identified or aggregated information where permitted by applicable law;
  • Detecting fraud, abuse, security threats, or violations of these Terms; and
  • Complying with applicable legal obligations.

You represent and warrant that:

  • You own or have all necessary rights to submit your User Content;
  • Your User Content does not infringe the intellectual property, privacy, publicity, or other legal rights of any third party;
  • Your User Content does not violate any applicable law or regulation; and
  • Your User Content does not contain malicious code or harmful material.

LoveScope does not claim ownership of your User Content.

We may, but are not obligated to, review, monitor, filter, remove, or restrict User Content where we reasonably believe it violates these Terms, applicable law, or creates risk of harm to the Service or its users.

You acknowledge that AI-generated responses are produced based on the information you choose to provide. You are responsible for ensuring that any information you submit is accurate and that you have the necessary rights to share it.

9. AI Services, AI-Generated Content & Important Disclaimers

LoveScope provides AI-powered features designed to deliver relationship-related educational content, compatibility insights, personalized guidance, conversational experiences, assessments, and recommendations based on information you provide.

These AI-powered features include, but are not limited to:

  • AI Profile Chat;
  • AI Global Chat;
  • Relationship guidance;
  • Compatibility assessments;
  • Relationship quizzes;
  • Personalized recommendations;
  • Educational relationship content; and
  • Other AI-powered features made available through the Service.

AI-Generated Responses

AI-generated responses are produced automatically using artificial intelligence technologies based on your inputs and other information made available to the Service.

AI responses may vary between users and may produce different answers to similar questions.

LoveScope does not manually review or verify every AI-generated response before it is presented to users.

Informational and Educational Purposes Only

All AI-generated content, recommendations, compatibility insights, relationship guidance, assessments, quizzes, educational materials, and conversational responses are provided solely for general informational and educational purposes.

They are intended to help users explore relationship topics and should not be interpreted as factual determinations, guarantees, or professional opinions.

⚠️ No Professional Advice

LoveScope and its AI-powered features do not provide: legal advice; medical advice; psychological advice; psychiatric advice; therapeutic or counseling services; financial advice; crisis intervention services; or any other licensed professional services.

Nothing within the Service creates a therapist-client, counselor-client, attorney-client, physician-patient, fiduciary, or other professional relationship between you and LoveScope.

If you require legal, medical, psychological, psychiatric, therapeutic, financial, or other professional assistance, you should seek advice from a qualified licensed professional.

No Guarantee of Accuracy

Artificial intelligence systems have inherent limitations.

Accordingly, LoveScope does not warrant or guarantee that AI-generated responses will be:

  • Accurate;
  • Complete;
  • Reliable;
  • Current;
  • Error-free;
  • Suitable for your circumstances; or
  • Free from inaccuracies, omissions, or unintended outputs.

AI-generated content may contain errors, misunderstand context, produce incomplete information, or generate responses that are not appropriate for your particular situation.

User Responsibility

You acknowledge and agree that you remain solely responsible for:

  • Evaluating the accuracy and appropriateness of AI-generated responses;
  • Verifying important information through independent sources where appropriate;
  • Exercising your own judgment before acting on any AI-generated content; and
  • Any decisions, actions, or omissions based upon your use of the Service.

You should not rely solely upon AI-generated responses when making important personal, emotional, legal, financial, medical, or relationship decisions.

User Inputs

You are responsible for the prompts, questions, messages, and other information that you provide to the Service.

You should avoid submitting confidential information, highly sensitive personal information, or information belonging to another person unless you are authorized to do so.

AI Availability

We do not guarantee uninterrupted availability of AI-powered features.

AI functionality may be modified, updated, limited, suspended, or discontinued at any time without prior notice as part of ongoing improvements, maintenance, legal compliance, or operational requirements.

Relationship Outcomes

LoveScope does not guarantee:

  • Relationship success;
  • Improved compatibility;
  • Conflict resolution;
  • Reconciliation;
  • Emotional wellbeing;
  • Dating outcomes; or
  • Any specific personal result arising from use of the Service.

Every relationship is unique, and outcomes depend upon numerous factors beyond the scope of the Service.

By using LoveScope, you acknowledge and accept the inherent limitations of artificial intelligence and agree that your use of AI-generated content is entirely at your own discretion and risk.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

LoveScope LLC expressly disclaims all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, or uninterrupted operation.

Without limiting the foregoing, LoveScope does not warrant that:

  • The Service will meet your individual expectations or requirements;
  • The Service will be uninterrupted, secure, timely, or error-free;
  • AI-generated responses will be accurate, complete, reliable, or suitable for your particular circumstances;
  • Compatibility assessments or relationship insights will accurately predict relationship outcomes;
  • Defects or errors will be corrected;
  • The Service or its servers will always be free of viruses, malware, or other harmful components; or
  • The Service will remain available at all times or in all geographic locations.

The Service is intended solely to provide educational information, general relationship guidance, AI-generated conversational experiences, compatibility insights, and related informational content.

LoveScope does not guarantee any particular outcome, including but not limited to:

  • Successful relationships;
  • Improved communication;
  • Reconciliation between individuals;
  • Dating success;
  • Emotional wellbeing;
  • Increased compatibility; or
  • Any other personal, social, or relationship outcome.

Your use of the Service is voluntary and entirely at your own discretion and risk.

Some jurisdictions do not permit the exclusion of certain warranties. In such jurisdictions, the foregoing exclusions shall apply only to the maximum extent permitted by applicable law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, LoveScope LLC, its affiliates, members, managers, officers, directors, employees, contractors, licensors, service providers, and agents shall not be liable for any indirect, incidental, consequential, exemplary, punitive, special, or similar damages arising out of or relating to your use of, or inability to use, the Service.

This limitation includes, without limitation, damages relating to:

  • Loss of profits;
  • Loss of revenue;
  • Loss of business opportunities;
  • Loss of goodwill;
  • Loss of data;
  • Business interruption;
  • Emotional distress;
  • Relationship disputes;
  • Personal decisions made in reliance on AI-generated content; or
  • Any other intangible losses,

whether based in contract, tort (including negligence), strict liability, statute, or otherwise, even if LoveScope has been advised of the possibility of such damages.

You acknowledge that:

  • AI-generated responses may contain inaccuracies or incomplete information;
  • Relationship guidance is inherently subjective;
  • Compatibility assessments are informational only;
  • The Service cannot account for every personal circumstance; and
  • You are solely responsible for evaluating and acting upon any information generated by the Service.

To the fullest extent permitted by applicable law, LoveScope shall not be liable for any loss, injury, damage, dispute, or claim arising from:

  • Your reliance on AI-generated responses;
  • Decisions made based upon compatibility assessments or recommendations;
  • Interactions with other users of the Service;
  • Information you choose to disclose through the Service;
  • Temporary interruptions, maintenance, or unavailability of the Service;
  • Unauthorized access to your account resulting from your failure to safeguard your credentials;
  • Third-party services, websites, platforms, or technologies integrated with or accessible through the Service.

If, notwithstanding the foregoing, LoveScope is found liable for any claim arising from or relating to these Terms or the Service, our total aggregate liability shall not exceed the greater of:

(a) the total amount you paid to LoveScope for the Service during the twelve (12) months immediately preceding the event giving rise to the claim; or

(b) One Hundred United States Dollars (USD $100).

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless LoveScope LLC, its affiliates, officers, directors, employees, contractors, licensors, partners, service providers, successors, assigns, and agents from and against any and all claims, actions, proceedings, liabilities, damages, judgments, settlements, penalties, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • Your use or misuse of the Service;
  • Your violation of these Terms;
  • Your violation of any applicable law or regulation;
  • Your User Content;
  • Your infringement or violation of the rights of any third party;
  • Your misuse of AI-generated content;
  • Any dispute between you and another user; or
  • Any negligent, fraudulent, unlawful, or intentional act or omission by you.

LoveScope reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you agree to cooperate fully in the defense of such matter.

13. Termination

We reserve the right, at our sole discretion, to suspend, restrict, deactivate, or permanently terminate your account or access to all or any portion of the Service at any time, with or without prior notice, where we reasonably believe that:

  • You have violated these Terms;
  • You have violated applicable law;
  • Your activities create risk or potential liability for LoveScope or other users;
  • Your account has been used fraudulently or without authorization;
  • You have attempted to interfere with the security, integrity, or operation of the Service; or
  • Continued access to the Service is no longer commercially, technically, or legally feasible.

We may also discontinue, suspend, modify, or remove any feature, functionality, subscription offering, or portion of the Service at any time.

Termination of your account does not relieve you of any payment obligations incurred before termination.

Upon termination:

  • Your right to access and use the Service immediately ceases;
  • Any licenses granted under these Terms automatically terminate;
  • We may delete or anonymize your account information and User Content in accordance with our Privacy Policy and applicable law; and
  • Any provisions of these Terms which by their nature should survive termination shall remain in effect, including but not limited to provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and any accrued rights or obligations.

You may stop using the Service at any time by deleting your account. However, deleting your account does not automatically cancel any active subscription purchased through the Apple App Store or Google Play Store. Subscription cancellation must be completed through the applicable platform.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law principles.

We encourage users to contact us first to attempt to resolve any concerns or disputes informally by emailing support@lovescope.app.

If a dispute cannot be resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration, except where prohibited by applicable law.

The arbitration shall:

  • Be administered by the American Arbitration Association (“AAA”) or another mutually agreed arbitration provider;
  • Be conducted in accordance with the applicable arbitration rules then in effect;
  • Take place in the State of Connecticut, United States, unless the parties mutually agree otherwise or applicable law requires another venue; and
  • Be conducted in the English language.

Class Action Waiver

To the fullest extent permitted by law, you and LoveScope agree that all disputes shall be resolved solely on an individual basis.

Neither party shall participate as a plaintiff or class member in any purported class action, collective action, representative action, consolidated proceeding, or private attorney general action arising out of or relating to these Terms or the Service.

Exceptions

Nothing in this Section prevents either party from:

  • Seeking temporary, preliminary, or permanent injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or confidential information;
  • Bringing an individual claim in a small claims court where the claim qualifies under applicable law; or
  • Pursuing any remedy that cannot legally be resolved through arbitration.

If any portion of this dispute resolution provision is determined to be unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

15. Global Compliance

LoveScope is intended for users located in various jurisdictions around the world. By accessing or using the Service, you acknowledge that you are responsible for ensuring that your use of the Service complies with the laws and regulations applicable in your jurisdiction.

Where required by applicable law, LoveScope will respect users’ rights relating to privacy, consumer protection, and data protection, including rights provided under applicable laws such as the General Data Protection Regulation (GDPR), the United Kingdom GDPR, the California Consumer Privacy Act (CCPA), and other applicable privacy legislation.

Nothing in these Terms limits any statutory rights that cannot be waived under applicable law.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

16. Modifications to These Terms

We may revise or update these Terms from time to time to reflect:

  • Changes in applicable laws or regulations;
  • Changes to the Service or its features;
  • Security enhancements;
  • Changes to our business practices;
  • Changes required by Apple, Google, or other platform providers; or
  • Other operational, legal, or commercial reasons.

When we make changes, we will update the “Effective Date” at the beginning of these Terms.

Where required by applicable law, we will provide additional notice of material changes, including through the Service, by email, or by other reasonable means.

Your continued use of the Service after updated Terms become effective constitutes your acceptance of the revised Terms.

If you do not agree to the updated Terms, you must discontinue use of the Service and cancel any active subscription before the next renewal date.

17. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies or guidelines that are expressly incorporated by reference, constitute the entire agreement between you and LoveScope LLC regarding your access to and use of the Service.

These Terms supersede all prior or contemporaneous communications, understandings, proposals, representations, agreements, or arrangements, whether oral or written, relating to the Service.

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other provision.

If any provision of these Terms is determined by a court or tribunal of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

LoveScope may assign or transfer its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, sale of assets, or operation of law.

18. Contact Information

If you have any questions, concerns, or requests regarding these Terms or the Service, you may contact us using the information below:

Company:LoveScope LLC
Registered Address:

268 Post Rd Ste 200

PMB 649247

Fairfield, Connecticut 06824-6220

United States

Email:support@lovescope.app

We will make reasonable efforts to respond to inquiries within an appropriate timeframe in accordance with applicable law.

19. Subscription Cancellation

You may cancel your subscription at any time through the platform from which the subscription was purchased.

Cancellation prevents future renewals but does not entitle you to a refund for the current billing period unless required by applicable law or the policies of the applicable app marketplace.

Deleting your LoveScope account or uninstalling the application does not automatically cancel your subscription.

iOS Users

To cancel your subscription purchased through the Apple App Store:

  1. Open the Settings application on your iPhone or iPad.
  2. Tap your Apple ID at the top of the screen.
  3. Tap Subscriptions.
  4. Select LoveScope.
  5. Tap Cancel Subscription or Cancel Free Trial, if applicable.
  6. Follow the on-screen instructions to confirm cancellation.

Subscription management and billing for iOS purchases are governed by Apple’s applicable terms and policies.

Android Users

To cancel your subscription purchased through Google Play:

  1. Open the Google Play Store application.
  2. Tap your profile icon.
  3. Select Payments & subscriptions.
  4. Tap Subscriptions.
  5. Select LoveScope.
  6. Tap Cancel Subscription.
  7. Follow the on-screen instructions to complete the cancellation process.

Subscription management and billing for Android purchases are governed by Google’s applicable terms and policies.

If you experience issues with subscription billing or require assistance relating to your LoveScope account, you may contact us at support@lovescope.app. However, refunds, payment disputes, and subscription charges for purchases made through the Apple App Store or Google Play Store remain subject to the policies and procedures of the applicable platform provider.

By accessing or using LoveScope, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.